Terms and conditions

PRICES
All shown prices on the website are shown in the currency DKK and prices are included VAT and service charges. Included in the price is also free delivery in Denmark. Delivery abroad, inclusive Greenland and Faroe Island are added extra charges, determined by present charges of Post Danmark.

PAYMENT
The transaction currency used is DKK

SAFE PAYMENT ON THE INTERNET
JEWLSCPH is officially approved by PBS for receiving internet payments. All payments will take place on a safely encrypted SSL line directed to PBS. As soon as your account details have been approved by PBS, your order will be confirmed, and the amount will be withdrawn from your account after shipment. Following creditcards are accepted: Dankort, Visa/dankort, Visa, Visa Electron, MasterCard, Maestro.
It is also possible to pay using bank transfer to the bank account of JEWLSCPH. JEWLSCPH bank account details will appear from our website at the link ”contact”. No service charges will be charged.

DELIVERY
Orders placed before 1400 on week-days will be sent during 2-5 working days after confirmation of your order. Your payment will be withdrawn after your order have been shipped. FREE delivery in Denmark. If delivery abroad extra charges will be ascribed in accordance to the present charges of Post Danmark.
Please notice while placing order it is possible to write alternative address for delivery. It can be used e.g. if your order will be sent as a present. Therefore no invoice are attached if alternative address is chosen.

RIGHTS OF RETURN
NOTICE: on the occasion of christmas, alle christmas presents can be exchanged up to and including  1/1-11.
JEWLSCPH provides all customers 14 DAYS OF FULL RIGHT OF RETURN.
The 14 days will start from you receive your order, and it must be at our disposal again before 14 days from your receival.

Same terms applies to items on discount.

When returning, the state of the jewelleries should be the same as when you received it. This means that if the JEWLSCPH sticker placed at the jewellery have been removed, return will not be accepted.
Further notice that the original packaging represents a value and should also be returned. A further requirement when returning is that, the goods are sent by registrated parcel post. Charges connected for this purpose will not be returned.

If usage of rights of return JEWLSCPH will refund the full amount of money inclusive our expenses for shipment (i.e. not expenses for shipment concerning your return)

After we receive your returned order the full amount will be transferred to your account during 4 working days.

Please note that it is not possible to return items which are specially produced, etc. rings.

QUALITY CONTROL
We check all jewelleries before shipment. If you will discover any defects, JEWLSCPH will exchange the jewellery.

THE DANISH SALE OF GOODS ACT AND CISG
If not mentioned in described terms, the danish sale of goods act and CISG will apply. For non-eu residents choice of law will be necessary in case of any dispute. The contract will be worked out in danish, and will not be available on the website for later use. It is important that you print your confirmation of the order. We reserve rights to cancel an order if wrong prices are shown on the website. The confirmation of your order, generated at purchase, is a copy of your shopping basket, and not our accept of the order.

DEFECT AND COMPLAINTS
If you want to plead for defects, you will have to let us know in reasonable time. If the jewellery suffers from a stated defect following steps can be taken in following order: Correction, redelivery and reduction of the price. The agreement can only be annuled in case of  a substantial defect. JEWLSCPH will pay for expenses for shipment if returning. The goods have to be returned in safe packaging. No goods can be returned without agreement.

RIGHT TO INVOKE LACK OF CONFORMITY
On all our products we provides 2 years right of complaint. It is possible to complain about defects which was present before the goods was sold. Buyer will have the burden of proof when the first 6 month have passed. Seller will not cover damages emerged from physical abuse and wear of the jewelleries.

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